Refund Policy

Last updated:21 October 2024

At SaaSpike, we strive to provide exceptional service and ensure that our customers are satisfied with our Software as a Service (SaaS). However, if you are not completely satisfied with your subscription, we are here to help.

1. Refund Eligibility

To be eligible for a refund, you must meet the following criteria:

• You must request the refund within 7 days of your initial subscription payment.
• Your request must be made via contact form to our support team.

2. Refund Process

Once we receive your refund request, we will review it and notify you of the status of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original payment method within 10 business days.

3. Late or Missing Refunds

If you haven’t received a refund yet, please check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us.

4. Changes to This Policy

SaaSpike reserves the right to modify this refund policy at any time. Changes will be posted on this page and will take effect immediately upon posting.